Work is when you confront the problems you might otherwise be tempted to run away from. Work is how you settle your financial and emotional debts—so that your travels are not an escape from your real life but a discovery of your real life.
But intellectual curiosity is more important. The person needs to be good at what we are hiring them to do—writing code or finance—but we also expect everyone to be a leader—someone who will take control of the situation versus waiting to be led. People who are successful at Google also have a bias towards action—you see something broken and you fix it.
Advertising is entering an era where strategy is king. In the positioning era, it’s not enough to invent or discover something. It may not even be necessary. You must, however, be first to get into the prospect’s mind.
Disruptive innovations, in contrast, don’t attempt to bring better products to established customers in existing markets. Rather, they disrupt and redefine that trajectory by introducing products and services that are not as good as currently available products. But disruptive technologies offer other benefits—typically, they are simpler, more convenient, and less expensive products that appeal to new or less-demanding customers.3
—Clayton M. Christensen
The Innovator’s Solution: Creating and Sustaining Successful Growth
There’s not a whole lot of learning going on when the #1 reason why teams fail to achieve their goals is that they don’t have clear goals, and the #2 reason why projects fail is that communication sucks (or, in more politically correct form, is less than sub-optimal)1.
Research shows that every time the size of a city doubles, innovation or productivity per resident increases by 15 percent. But when companies get bigger, innovation or productivity per employee generally goes down. So we’re trying to figure out how to structure Zappos more like a city, and less like a bureaucratic corporation. In a city, people and businesses are self-organizing. We’re trying to do the same thing by switching from a normal hierarchical structure to a system called Holacracy, which enables employees to act more like entrepreneurs and self-direct their work instead of reporting to a manager who tells them what to do.
More and more we are seeing the corporation forsake planning and embrace real-time reaction. All hail the agile! All hail the nimble! And indeed we are so preoccupied with just-in-time responsiveness we have lost sight of one of the things the corporation used to do so well: look forward and plan ahead.
The new way of work is as big a break with the industrial model as the industrial model was with the time of artisanal and agricultural work that preceded the rise of steam power and electricity. Unlike that transition, however, we will not be looking for inspiration from armies, or the slave battalions that built the pyramids. No, instead we will look to nature, or the growth of cities for inspiration.
A performance-based job description (aka, a performance profile) describes the work that a person needs to successfully accomplish during the first year on the job.
"It’s compassion. It’s humility. It’s saying thank you. It is always putting yourself in the other person’s position. I know it might sound weird, but empathy is one of the greatest creators of energy. It’s counterintuitive, because it’s selfless.” (!)
—Meet Angela Ahrendts, soon-to-be Apple’s Retail Chief. Her goal? Making Apple shine again.
In the last cycle, there were barely 500 million people online, and they were all on 56k modems,” said David Lee of SV Angel, an early-stage investor. “By 2015, there will be five billion people with a supercomputer in their hands.
Mike Monteiro - How Designers Destroyed The World
It’s a long video, around 47:36, about the responsibility of design. If you watch it, you will probably get really pissed off and want to flip a table, but not because Mike’s wrong.
It’s ‘cause he’s right.